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Customer Care

Payment terms vary according to the method of purchase :

Credit cards payment: Within one hour after the order is placed .

Method of payment :

We currently accept payments through the following payment providers:

Credit cards (Visa, Mastercard , American Express, Discover, Cirrus, Maestro) .

We cannot accept cash, bank transfer, or payment in installments.

Are there any extra charges other than the merchandise ?

Regarding the freight, please check the payment page when you place the order .

No additional charges for customs ,taxes ,VAT ,currency exchange rate ,etc.

What currency does SHINGOU CO.,LTD. sell in?

SHINGOU CO.,LTD. displays prices in your local currency. The currency may change according to where you are located at the time of purchase.
If your credit card is used for a payment in foreign currency, most banks will allow you to pay, though they may charge a fee for this service. Please check with your bank to see if you can make international payments.


Keeping your information safe is our highest priority. We protect your personal information by using Secure Sockets Layer (SSL) technology. And your personal information will neither be sold to nor shared with any other person or third party.

Information about SSL:

Secure connections (often called SSL, or Secure Sockets Layer technology) are the industry standard in web security. SSL is used primarily for transmitting sensitive information over the Internet. When you have a secure connection between your browser and a website, no one else can easily access the data that you send across the connection.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect users' information offline. All of our users'information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all of our employees are kept up-to-date on our security and privacy practices. Our employees are regularly notified and reminded about the importance we place on privacy, and what they can do to ensure our customers'information is protected.